Terms & Conditions

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Terms and conditions

This website is owned and managed by Christian Aid. Christian Aid is a company limited by guarantee registered in England and Wales. Registered office 35 Lower Marsh, London SE1 7RL. Company number 5171525. UK registered charity number 1105851. Republic of Ireland charity number CHY 6998

For the purposes of these terms and conditions, 'us' 'we' and 'our' refer to Christian Aid. References to Christian Aid include Christian Aid Ltd, our trading arm.

These terms and conditions, which include any linked policies, apply to our websites:

www.christianaid.org.uk
www.christianaidweek.org
www.globalgang.org
www.cymorthcristnogol.org
www.christianaid.ie
www.pressureworks.org

Your use of the websites constitutes your acceptance of these terms and conditions. If you have any questions, please contact us.

Use

Christian Aid's websites are intended to provide information about Christian Aid's activities and issues relevant to its objectives.

We make every effort to ensure that the information on our websites is up to date and correct but we cannot guarantee that it is 100 per cent free of inaccuracies, errors or omissions. In particular, where information is provided to or compiled by us, we endeavour to ensure that it is the most complete and accurate information available but we cannot take responsibility for any inaccuracies, omissions or errors attributable to the author of such materials.

Please be aware that any decision made by users of our sites on the basis of information on them, is the responsibility of the user. We do not accept liability (as far as permitted by law) for any loss arising from any use of or reliance on information or links included in these sites.

Christian Aid is not responsible for ensuring the availability of the websites or the timeliness or otherwise of any content or information being made available to you.

We reserve the right to make replace or amend any part of the websites at any time without notice.

Changes to these terms and conditions

To stay up to date, please check this page each time you use the websites. Christian Aid reserves the right to replace or modify these terms and any linked policies at any time without notice. Your continued use of the sites after any such replacement or modification, constitutes acceptance of the relevant changed or new terms of use.

Indemnity

You agree to indemnify and hold us harmless from any liability, loss, claim and expense (including reasonable legal fees) related to any breach by you of these terms and conditions or arising from your use of our websites.

Governing law

Use of the websites is subject to English law. All claims or disputes arising out of or in connection with the use of the sites shall be subject to the jurisdiction of the courts of England. However, we reserve the right to bring proceedings in the courts of the country of your residence.

Trademarks and copyright

Copyright, trademarks and all other intellectual property rights on our websites are either owned or licensed to Christian Aid, unless otherwise stated. Compliance with copyright law is your liability.

We would be delighted to see our materials used more widely but no copying or distribution for any commercial or business use is permitted without prior written consent from Christian Aid.

You may reproduce Christian Aid copyright material appearing on these websites free of charge without specific permission for personal use only, as long as the copyright and source indications are also copied, the document is not amended in any way, is copied in its entirety and is not reproduced in a derogatory or misleading manner or context.

Our permission to reproduce copyright material does not extend to any material on these websites that is the copyright material of any other person. More on our copyright policy.

Except as explained below in relation to use by churches and schools, if you do wish to use any material from our websites for any commercial or business purpose, you must write for permission to info@christian-aid.org. Give us the full details of what you want to use and how you plan to use it, and we'll get back to you as soon as possible.

We are happy for some of our materials to be used in church or school publications without specific permission. Where this is the case, it will be clearly indicated. For instance our resources for church magazine editors. In all other cases, if you wish to reproduce any of the content of our websites, please contact us for permission on info@christian-aid.org

Links to other websites

Our websites include links to other websites that we hope you find useful and informative. However, we do not endorse or accept liability for the content or privacy policy of anyone else's websites. We suggest that you check the privacy policy of sites linked to any of our websites that you visit.

We welcome links to our websites. If you want to display the content of our website surrounded or framed by material not originating from Christian Aid you must obtain prior written permission from Christian Aid. Please contact ckelliher@christian-aid.org for such permission.

www.christianaid.org.uk
www.christianaidweek.org
www.globalgang.org
www.cymorthcristnogol.org
www.christianaid.ie
www.pressureworks.org

Any link to one of our websites must comply with the following conditions:

(i) the link must consist of the following text only: Christian Aid and the URL in respect of which Christian Aid's consent has been given;
(ii) the link must not create the false impression that your organisation or any of its products or services,is recommended by or associated in any way with Christian Aid;
(iii) the existence of the link, its position, appearance or any other aspect of it must not damage or be likely to damage the name or reputation of Christian Aid;
(iv) selection of the link by a user must display our website as a full screen and not within a frame on the website on which the link appears;
(v) you shall take all reasonable precautions to ensure that the use and existence of the link does not cause the transmission to any Christian Aid website of viruses or other deleterious programming routines.

We reserve the right to require the removal of any link to any of our websites at any time (whether or not previous consent to such link has been given).

Privacy policy

Christian Aid is committed to protecting your privacy. We ensure that all your personal information is held securely and safely.

This privacy policy explains how we collect, use and store information, and what that might mean for you. This privacy policy applies to websites provided by Christian Aid. These are:

www.christianaid.org.uk
www.christianaidweek.org
www.globalgang.org
www.cymorthcristnogol.org
www.christianaid.ie
www.pressureworks.org

Christian Aid holds and processes personal details in accordance with the Data Protection Act 1998 and is registered with the information commissioner (registration no. Z7037769) as a data controller. Christian Aid Ltd, our trading arm, is also registered with the information commissioner (registration no. Z7037801).

If you have any questions about how your data is handled, please contact us on dataprotection@christian-aid.org or telephone us on +44 (0)870 076 7766 between 8am and 6pm GMT.

Your rights

It is your right to request details of the information we hold about you. For a copy of your personal information held by us, write to

Data controller
Christian Aid
PO Box 100
London SE1 7RT
United Kingdom

Together with a cheque for £10 made out to Christian Aid. We will respond within 40 days of receiving your letter. Make sure you also send us the cheque (to cover administrative costs) and proof of identity, such as a copy of your passport or UK or Irish driver's license, to ensure that there's no mix-up between your identity and someone else's.

For more information about data protection and your rights, see the information commissioner's website at www.dataprotection.gov.uk

What information we collect

We collect data from our websites for a number of reasons, primarily to provide you with the most useful and relevant information and services from Christian Aid and Christian Aid Limited. We do this through collecting and analysing both anonymous, or aggregate, data, and personal data volunteered by you online.

In some areas of our websites, for example forms, orders, emails, polls and survey submissions, we collect personal data such as your name, address, telephone number and email.. We use this information only for the reason you have supplied it or any other reason for which you have given us permission to do so.

Where relevant, information is provided to explain why the data is being collected and how it will be used. In some cases we may ask you to 'opt-in' to receive future communications including email, or text marketing. In other cases, when we ask you for information about yourself you may, by ticking the appropriate box provided, tell us that you do not want future communications from us.

Should it be necessary to collect sensitive personal data, such as religious affiliation, you will be asked for your consent for us to process this data. We will also explain why we are asking for it.

In addition to information given explicitly by you, we also collect information about your visit to our website (for example, the date and time of your visit and the pages that you view). This information is not connected to you personally, and is in aggregate form. This kind of data helps us to understand how our visitors use our site so that future website development can better meet your needs.

Cookies

In some circumstances, we collect data using cookies. A cookie is an alphanumeric text file that is sent from a website and stored on your computer's hard drive by your web browser. Cookies allow a website to remember who you are, so that when you visit them again, they recognise you as a visitor and can help you with personalised information in filling out forms, for instance, or signing in. Most browsers allow you to turn off the cookie function. To do this, look at the help menu on your browser.

Christian Aid does not routinely use cookies on its sites. From time to time, we may use cookies to limit the number of times you are exposed to pop-up windows or other advertising. We also sometimes use cookies to track popular points of entry to our sites and routes around areas of our sites (that is, click paths) during specific appeals or campaigns.

As with other statistics about visitors to our sites, this tracking is anonymous and aggregate and does not relate to any information we might hold about individuals. If our usage of cookies changes in the future, this will be explained in our privacy policy.

www.cookiecentral.com is a good place to look if you want more information.

Why we're interested

The information we gather helps us to send you the right thing at the right time - to fulfil orders, send you updates and appeals for emergencies, and provide you with products or services.

We may also use your details to contact you some time in the future to tell you about our work. If there's a disaster overseas, we may write to you to tell you about the need for more funds, or we may write to tell you about a big campaign about which we think you might want to know more.

Our policy is to email you only if you have said that you want electronic communication from us. This is in accordance with the Privacy and Electronic Communication Regulations. All our emails will offer you the chance to decline future emails.

Respecting your privacy

As a matter of Christian Aid policy, we do not sell, rent or pass on any information about you to other organisations. However, we may share your data with subsidiary companies of Christian Aid and, if necessary to provide you with information or services that you have requested, with our partners or affiliates with whom we work or who work for us. If you do not wish us to use this information in this way, please email us at: info@christian-aid.org We may also need to pass on information when required by law or by a regulatory body (for example, for a Gift Aid audit by the Inland Revenue or if asked for details by a law enforcement agency).

We may provide third parties with overall information about visitors and users to our site, but this information, as explained above, is both aggregate and anonymous. Your privacy is protected. Occasionally, we employ agents to carry out tasks on our behalf, such as fulfilling orders or processing donations. These agents are bound by our data handling policy to protect your privacy just as we would ourselves.

Righting wrongs

We want to make sure the information we hold about you is correct. If you spot any errors, if your contact details change, or if you do not wish to receive information about Christian Aid or Christian Aid Ltd, let us know. You can contact us by email at info@christian-aid.org

Safe and secure

We maintain a high level of physical and electronic security in relation to the collection, storage and disclosure of your information. We take reasonable steps to ensure that any information we hold about you is protected. When processing financial transactions, we use Secure Socket Layer (SSL) software, which encrypts information given over the internet. The software scrambles data transmitted between your computer and our server, where it is unscrambled securely.

However, as we all know, the internet carries risks. While we make every reasonable effort to ensure that information sent to us is done so securely, we cannot warrant the security of information transmitted to us through the internet. When you transmit information to us via the internet, you do so at your own risk.

Changes to Christian Aid's privacy policy

From time to time, we will make changes to this policy to keep it up to date and relevant. Please make sure you check regularly to see what's changed. If you carry on visiting our site after an amendment has been made, this will constitute your acceptance of any amendments we have made to our privacy policy.

Christian Aid 2007

Fraudulent emails purporting to come from Christian Aid Christian Aid, in common with a number of charitable agencies, has been the subject of recent fraudulent attempts to obtain bank details of partners, supporters and unconnected parties.